Social Networking Leader Facebook Low on Customer Satisfaction
July 22, 2011 by admin
Filed under Lingerie Events
A latest survey has shown that leading social networking website Facebook is among the lowest scorers when it comes to customer satisfaction in the United States of America.
According to tech website Xinhua News, E- Business Report 2011 released by the American Customer Satisfaction Index (ACSI) has shown that among the 226 companies reviewed, Facebook scores merely 66 points on the scale of 100 for customer satisfaction.
The 12th Business Report by the ACSI divides companies into four categories, search engines, social media, online news and portals. The report is based on the responses by over 70,000 users in the US, measuring companies for quality of products developed and services provided to the customers.
Facebook scored two points more to reach 66 from last year’s score of 64 in the same category.
Larry Freed, the chief executive of Fore See Results, the firm that conducted the survey in collaboration with ACSI stated, “It shows that the social media giant may be moving in the right direction, albeit very slowly. Facebook is clearly king right now, but if anyone can knock it off its throne, it would be Google.”
Google, which was categorised under search engine lead the division with 83 points out of 100 while Wikipedia scored 78 in social media group.
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Sharp rise in neo-Nazis using social networks
July 22, 2011 by admin
Filed under Lingerie Events
German neo-Nazis are looking increasingly to social networking sites such as Facebook and YouTube to propagate racial hatred and recruit new members, an official study released Thursday indicated.
The Federal Agency for Political Studies said around 6,000 far-right posts had been found on social networks in Germany last year, about three times as many as in 2009.
Agency chief Thomas Krueger told reporters as he presented the findings that the use of such websites by right-wing extremists had “escalated dramatically”.
“We must not give ground to the far right and their hate propaganda,” he said.
Krueger said the sites themselves must clean house and do a more thorough job of enforcing their own rules of conduct with the help of other users who alert them when offensive videos and slogans appear.
“We need users who defend our fundamental values and fight off neo-Nazis,” he said.
Stefan Glaser, the head of the division studying the far right at jugendschutz.net, a group seeking to crack down on the problem on the Internet, said neo-Nazis often tried to mask their racist content with coded messages.
He cited a recent video showing men in white masks carrying flaming torches through the deserted streets of a town at night, which he said was a warning of a purported “death of the German people” due to immigration.
The Office for the Protection of the Constitution, the main domestic intelligence service, said in a report this month that the number of right-wing extremists in Germany had fallen by 1,600 last year to some 25,000 nationwide.
But those judged potentially violent rose by 600 to 5,600.