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The Company Turning Selfies Into Better-Fitting Bras

April 5, 2014 by  
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Business Unusual

Creativity has rebooted business. Discover how through this ongoing series featuring unique products, services and technologies, as well as the personalities who have turned their dreams into our realities.

For women, finding a bra that fits properly has been an age-old dilemma. Now, the founders behind a new retail startup want to combine technology and smartphone photos to help make better-fitting bras.

Here’s the issue: Women come in all shapes and sizes. So do bras. Finding the one that matches your exact measurements isn’t as easy as one might think. Even if you’ve stood nearly naked in a tiny room with a stranger — er, professional — holding a measuring tape, you still might not have fared well. Researchers at Portsmouth University revealed last year that three quarters of measuring tape fittings actually get it wrong, underestimating cup size and overestimating back size.

Finding the right size is complicated by inconsistencies across manufacturers, and inexperienced fitters, says Jenny White, a scientist at Portsmouth University and the study’s lead researcher. “Even within the same shop you can have different ranges that fit differently.”

So it’s no wonder that women muddle through on their own, ending up with sad cups that gap or straps that dig into their shoulders. But bad fit can lead to big problems down the line, including headaches and back pain caused by bras that don’t provide the right support.

That’s where San Francisco-based retail startup ThirdLove comes in. Through a mobile app, women can use their smartphones to take a photo of themselves in a tank top in front of a bathroom mirror. Computer vision technology takes those 2-D photos and extracts 3-D data to generate a woman’s bra size. The company’s technology is more accurate than a real-person sizing at a lingerie store by a half inch, based on in-house testing and focus groups, says co-founder Heidi Zak.

The intimates industry hasn’t changed much in more than a century, so it’s no wonder that ThirdLove and a host of companies such as True Co and Brayola have emerged to solve the fit riddle. Women’s intimates is big business: it’s a $10 billion market in the U.S. and growing, according to market research group NPD.

Still, sizing is the bane of retail, especially intimates and ecommerce, and those who fix fit could unlock growth. Sizing problems fuel a nearly a third of retail returns, according to some estimates. They’re also expensive. A recent study by the Frankfurt School of Finance and Management of a German retailer found that without returns, that company’s profits could have been 50 percent higher.

Apparel drives ecommerce sales, but online stores account for less than a tenth of all retail sales. Better fit could make a woman look online first for intimates, not just re-order styles they’ve tried on in brick and mortar shops, jumpstarting sales. “If you can convince consumers that you can fit them better than you can be fit in a store then you’ve clearly eliminated the biggest obstacle of all,” says Marshal Cohen, a chief industry analyst at NPD. “That’s worth its weight in gold.”

ThirdLove stands apart thanks to its technology (other startups in the field size women through questionnaires) as well as its product line. The company sells only lingerie it has designed and manufactured, giving it complete control over the fit models and the product that women sized with its device will eventually purchase and wear. The company also offers half sizes, an option that isn’t available through traditional retail.

“Previously, the people who have ‘won,’ competed on price,” says Zak, citing Zappos’ 365-day return policy and Amazon’s extensive delivery network and personalization. “I think the next generation is a better experience.” 

Better technology could make it more likely for women to buy bras online, says Susan Anderson, an analyst at research firm FBR Capital Markets Co. Still she says, “It’s hard to get people to try new things. The intimates business is really loyalty-driven.”

Product will still be paramount, but Cohen sees an opportunity among younger, tech-savvy customers who are just building their bra wardrobes and shopping habits, provided the tool delivers. “In the world of technology, you get a second chance to correct [a bad first] impression,” Cohen says. “But you don’t always get a third and you never get a fourth.” 

ThirdLove says 85 percent of its users make use of the sizing technology. To Zak, this shows that women value the process and are comfortable using a mobile app in sizing. 

ThirdLove’s app launched after a year and a half of testing. More than 1,000 women tried the app and the bras in person, answering calls from networking groups and even Craigslist.  

Through testing, the company learned to streamline its tool. A very early version required a friend or loved one to take the 2-D smartphone photo, but potentially recreated the barrier women already had with professional fitters. Using a mirror was more challenging to perfect since in mirror photos, the quality of the pixels degrade making it harder for the algorithm to calculate measurements, Zak says. It continued testing and the current simplified version requires just two photos taken in front of the mirror: a front and side view. “All they need is a tank top, a mirror and five minutes,” Zak says.

ThirdLove declined to disclose its specific number of app users, only to say that the number is “in the thousands.” Its parent company, MeCommerce, Inc., received $5.6 million in funding in late 2012 from investors like Andreessen Horowitz and NEA.

Once the bra is well made, it provides better support and shape, Zak says, and certain intimates issues become easier to address. Most women want the same perky, uplifted look. “The key is the construction. Regardless of life stage, the breast conforms to the shape you want.” 

Linda Lacina is a special reports editor at Entrepreneur.com.

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Lea Michele, Kate Moss, Nicole Richie and More Celebs Prove ’90s Lingerie …

April 5, 2014 by  
Filed under Lingerie Events

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Lingere, Lea Michele, Kate Moss, Nicole RichieFrazer Harrison/Getty Images; WeirPhotos / Splash News; Dimitrios Kambouris/WireImage

There are trends that come and go, and for that we are grateful (cough, cough culottes cough, cough), but some looks deserve more than fifteen minutes of fashion fame. Case in point, the slip dress. It was all the rage in the ’90s but according to some of 2014′s hottest celebs, it’s here to stay in a brand new way.

VIDEO: Learn all about Lea Michele’s latest passion project!

Lea Michele, Kids Choice Awards 2014Frazer Harrison/Getty Images

Lea Michele offers the sweetest version of a bra-top dress we’ve ever seen with this Elie Saab style. The pink reminds us of a little girl’s bedroom, not a vixen’s boudoir, and yet the shapely top highlights everything the Glee star’s got! We’re big fans of the ruffly update to the typical straight slip skirt.

Kate MossWeirPhotos / Splash News

It’s entirely possible that Kate Moss originated the obsession with this lace-topped look, and here she is decades later still absolutely owning it. The British beauty can obviously do no wrong, but there’s something about her lithe body in this single piece of silky fabric that’s just right.

PHOTOS: Find out how to look hot like Kate Moss!

CFDA Fashion Awards, Nicole Richie Dimitrios Kambouris/WireImage

Nicole Richie‘s gold Marc Jacobs stunner isn’t exactly what we envision when we think slip dress, but it still has a red carpet nightie feel with those micro-thin straps and slinky cut. Though with an underthing like this, who would ever bother putting on the actual dress?

Rooney MaraPascal Le Segretain/Getty Images

Much like Lea’s look, Rooney Mara‘s pale pink tea length look has a tad more typical dress shape than Kate’s true bedroom attire. But the sexy factor on this frock comes from that delicate neckline. It’s like a flapper girl finally came home after a night of dancing at the jazz clubs.

VIDEO: Rooney Mara models for Calvin Klein! Watch now!

Shailene WoodleyDave J Hogan/Getty Images

When the hottest starlet on the planet is wearing a style, you know it’s here to stay for awhile. Shailene Woodley‘s Stella McCartney design is like liquid, just as a true piece of lingerie should be, but in this dreamy periwinkle shade, it’s ready for the big, bright spotlight.

Tune-in to an all-new Fashion Police tonight at 9/8c!

PHOTOS: Check out some A-listers in their actual underwear!

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